01Brand protection
The coordinated monitoring, investigation and enforcement used to defend a brand's identity, products, customers and commercial channels.
ExampleA protection programme connects suspicious listings, cloned stores and social accounts targeting the fictional Northline brand.
02Trademark
A protected sign, name, logo or other identifier that distinguishes the goods or services of one organisation from another.
ExampleFieldhouse Optics registers its name and circular lens symbol for eyewear and optical accessories.
03Trademark infringement
Unauthorised use of a protected mark in a way that may confuse people about a product's source, approval or connection.
ExampleA seller places the Fieldhouse name on unrelated sunglasses and presents them as an official range.
04Trade dress
The distinctive visual presentation of a product or service, which may include its shape, packaging, colours or overall appearance.
ExampleA copycat fragrance adopts the same bottle silhouette, label placement and presentation box as an established product.
05Counterfeit product
An imitation presented as genuine through copied branding, packaging or other false indicators of origin.
ExampleA marketplace listing offers a bag carrying a fabricated Morrow & Tide badge and counterfeit authenticity card.
06Copycat product
A product designed to resemble a recognised original closely, even when it does not carry an exact copy of the brand name.
ExampleA trainer repeats the sole shape, colour blocking and panel arrangement of Solace Sportswear's signature model.
07Marketplace infringement
A listing or seller activity on an online marketplace that misuses protected rights or misrepresents a product's origin.
ExampleA listing uses official Arcline Audio photography to advertise an unrelated set of headphones.
08Unauthorised seller
A merchant offering branded products outside the brand's approved distribution network or without permission to represent the brand.
ExampleAn unknown storefront begins selling current-season Northline Carry products despite having no authorised account.
09Grey market goods
Genuine products sold through channels or territories that were not authorised by the brand for that transaction.
ExampleAuthentic skincare intended for one region is resold online in another market without the local distributor's approval.
10Parallel import
A genuine product brought into a market through a route outside the manufacturer's designated local distribution chain.
ExampleA retailer sources genuine watches overseas and sells them in the UK outside the brand's appointed network.
11Product diversion
The movement of authentic stock away from its intended customer, territory or sales channel.
ExampleUnits allocated to a hospitality supplier appear in bulk on a consumer marketplace within days of delivery.
12Seller clustering
Analysis that groups apparently separate seller accounts using shared signals such as contact details, images, inventory or behaviour.
ExampleSix storefronts using different names are linked by the same product photography, return address and posting pattern.
13Logo match
A comparison that measures how closely a logo shown in a listing or image resembles an authorised reference mark.
ExampleA marketplace image receives a strong logo match after the system detects the Northline emblem on a bag clasp.
14Name match
Detection of a protected name or a deliberately altered variation within text, account details, domains or listings.
ExampleA listing titled 'N0rthline Carry Original' is linked to the protected Northline Carry name despite the substituted character.
15Visual match
A similarity assessment comparing product shape, construction, imagery or packaging with trusted reference material.
ExampleAn unbranded listing is flagged because its clasp, handle profile and stitching closely match a protected handbag design.
16Price anomaly
A price that falls outside an expected range and may indicate counterfeiting, diversion or another form of seller risk.
ExampleA newly launched accessory appears at 58% below its normal trade price across several connected accounts.
17Cybersquatting
Registering or using a domain that exploits another organisation's name or mark, commonly to divert, mislead or profit from visitors.
ExampleA third party registers arcline-support.example and uses it to imitate Arcline Audio's customer-service pages.
18Typosquatting
Using a deliberately misspelled or visually similar domain so that typing errors lead people to an unrelated or deceptive site.
ExampleA fraudulent shop replaces one letter in the fictional domain morrowandtide.example to catch mistyped visits.
19Phishing site
A deceptive website designed to collect passwords, payment details or other sensitive information by pretending to be a trusted organisation.
ExampleA fake warranty page asks Fieldhouse customers to enter card details before it will supposedly validate a purchase.
20Brand impersonation
The deceptive use of a brand's name, visual identity or tone to make an account, website or communication appear official.
ExampleA cloned support account contacts customers and claims to arrange refunds on behalf of Arcline Audio.
21Social media impersonation
A profile or page that imitates a brand, employee, creator or public figure on a social platform.
ExampleAn account copies an athlete's profile image and biography before directing followers to a false giveaway.
22Deepfake misuse
Synthetic or altered media that imitates a person's face or voice in order to mislead audiences or exploit their identity.
ExampleA fabricated video makes a presenter appear to endorse an investment product they have never discussed.
23Review manipulation
Coordinated or deceptive activity intended to distort product ratings, customer sentiment or marketplace trust signals.
ExampleA group of newly created accounts posts identical five-star reviews for a suspicious storefront within one hour.
24Takedown automation
The use of structured rules and integrations to prepare, submit and track enforcement requests at scale, with oversight where needed.
ExampleVerified counterfeit listings are routed to the correct marketplace process and their outcomes are recorded automatically.
25Evidence package
A structured record of the facts supporting an enforcement decision, such as captures, URLs, matching signals and ownership information.
ExampleA case file combines the seller page, matching logo, price history and trademark record before a removal request is submitted.